FAQs

Looker Studio, formerly known as Data Studio, provides interactive dashboards and engaging reports. While Google Analytics focuses on website and app analytics, Looker Studio allows for the integration of data from various sources, offering a more comprehensive view.

As of July 1, Google will shut down Universal Analytics. This means that any data your business has on that program will be permanently lost. Pitch Report offers its services to ensure that you maintain access to your data. However, you have to act fast to avoid missing the July 1st deadline.

Consider your business size, data complexity, and specific analytics needs. View our subscription and pricing page to find the most suitable package for you. View our packages.

Yes, you can cancel your subscription at any time for a cancellation fee. We offer flexible terms to ensure our services meet your current needs.

Data visualisation services can be integrated into your package as an additional feature upon request, with applicable charges.

Yes, the Plus Package can be adapted to various business types, though it is optimised for lead generation businesses.

The Pro Package is designed for businesses that may already have visualisation tools or require a custom solution, which we can facilitate separately.

BigQuery offers high-speed analysis of large datasets, scalability, and data warehousing, enabling more efficient data management and insights.

Businesses with data requirements exceeding 10 million rows should consider the Jedi Knight or Platinum Packages, which are suited for larger data sets.

Yes, the initial set-up includes a training session on how to utilise the BigQuery platform effectively.

Pitch Report offers dedicated customer support for troubleshooting and resolving any issues with your data storage or visualisation.

We prioritise data security, employing encryption and secure protocols to protect your data during the migration process and beyond.

While Looker Studio is user-friendly, we offer training and ongoing support to ensure you can maximise its potential for your business.

The duration varies based on your specific data volume and complexity. We'll provide a timeline after an initial assessment.

There might be brief periods of limited access during the migration. However, we strive to minimise disruption and maintain your data access as much as possible.

Our ongoing support includes troubleshooting and resolving any issues you might encounter, ensuring a smooth user experience.

Yes, we provide comprehensive training sessions tailored to your team's needs, ensuring you can leverage Looker Studio effectively.

We assist in the data export process from Universal Analytics, following Google’s recommended steps to ensure no data loss.

The Starter package is designed for small businesses with basic analytics needs, while the Enterprise package offers comprehensive solutions for large organisations with complex data integration and analysis requirements.

Yes, you can upgrade your package at any time to access more features or accommodate growing business needs.

Our initial upfront payment covers the setup and migration process, with no hidden fees.

Pitch Report offers expert migration services, ensuring a seamless transition with minimal disruption, plus ongoing support to maximise your analytics capabilities.

We aim to ensure that your marketing campaigns run uninterrupted during the migration process, with strategies in place to maintain or enhance performance.

After the initial setup and migration, the monthly subscription covers ongoing support, access to additional features, and any updates to ensure optimal performance of your Looker Studio dashboards.

Please reach out to our customer support team via email, phone, or through our website contact form. We’re here to help with any questions or concerns you may have.